Order Deliveries Will Be Made Between

• 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
• Orders will be delivered within 6-7 days across India (except Jammu & Kashmir).
• Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative (e.g., a family member, colleague, neighbor, etc.). However, the brand takes no responsibility for goods signed by an alternative person.
• Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at the time of placing the order.
• Forest Essentials is not responsible for damage after delivery.
• All claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.

Shipping and Handling

Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of checkout, and consumers will know about this before making payments.

International Orders

• The brand will only be responsible for compliance with export and customs laws of the country where the products are being shipped from. The consignee must ensure compliance with import and customs laws of the destination country.
• Customers must consider the total number of products permissible by their country for clearance upon arrival before placing orders.
• In case an order does not get cleared by customs, the brand may refund the order amount after deducting shipping costs, return duty charges, and any other charges incurred.

Domestic Orders

• We ship across India, except for a few remote locations.
• All domestic orders of INR 1000/- & above qualify for free domestic shipping. A flat shipping charge of INR 150/- applies if your total order value is less than INR 1000/-.